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Application Manager

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Application Management

The Application Manager is responsible for ensuring the functioning of the application landscape (Exception: R&D applications) according to the business needs and to agreed SLAs. The Application Manager manages and steers external service providers, specifically the Prime Contractor, and continuously monitors SLA adherence and initiates changes to the agreed SLAs in case this is required.

Key relationships:

  • Business representatives from all business functions
  • Service delivery manager from Prime Contractor
  • Prime Contractor management level (in case of escalation)
  • CIO (reporting to)
  • Infrastructure Manager, R&D Application Manager and IT Security Manager
  • Manage external service providers (Vendor Management incl. Service Level Management, Security, Architecture)
  • Manage IT Governance for applications
  • Manage IT budget and application portfolio
  • Understand and manage IT demand
  • Perform IT Risk Management and ensure compliance
  • Manage IT projects and the coordination of process consultants


  • Several years of IT management experience in an international environment, especially in IT operations
  • Good understanding of the IT needs of a mid-size business with regard to applications
  • Experience in ERP (SAP), CRM and Sharepoint application management
  • Experience in steering outsourcing partners (on-shore, near-shore off-shore)
  • Ability to interact with senior management to translate business demand into IT requirements
  • Fluency in English

Specific details

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Advert details

Advert ID: 67
Displayed: 1269
Expires: 01.04.2018

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